
It’s no secret that I’m a huge chocoholic. So when I heard about the opportunity to go on a tour of a chocolate factory, do you think I had to be asked twice?
Rachel, head of the Boston Food Bloggers allowed 10 people to sign up for a tour of Harbor Sweets, a handmade chocolate factory located in Salem, MA right by the water. And after the factory tour we were treated to a complimentary dinner at Adriatic Restaurant in downtown Salem. I was pumped I had last week off for vacation because it meant I could spend the afternoon with Kathy Can Cook and The Mighty Rib, explore Salem a bit, and get an inside look at how handmade chocolates are made.

Me, Kathy (Kathy Can Cook), Phyllis LeBlanc (Owner and CEO), Kevin (The Mighty Rib)
Kathy, Kevin, and I arrived at Harbor Sweets at 3:30 and were immediately greeted by a tray of their chocolates. I tried one of their dark chocolates filled with an almond butter crunch from their Dark Horse Chocolate line, and Kathy tried one of their signature Sweet Sloops. After a long drive, a dark chocolate that melted in my mouth was just what I needed. And the simultaneous crunch? Perfect. I could easily eat a box in one sitting.

We also had a chat with owner and CEO, Phyllis LeBlanc at the beginning of our tour. Phyllis began working at Harbor Sweets in 1977 dipping chocolates (the company was founded in 1973) while she was a student at Salem State College. She grew in the company and soon grew the company itself. She introduced the idea of having a Dark Horse equestrian chocolate line–which is made possible by their hand-crafted horse molds.
Phyllis showed us around their gift shop and introduced us to their product line, which includes their signature Sweet Sloops, Dark Horse Chocolates, a Chocolate Advent Calendar, and various dark and milk chocolates (with and without their almond butter crunch in the center).


I was quite tempted to just stick my head under there and drink that chocolate...
After we looked around the gift shop, our next stop was the molding room. First of all, the smell of chocolate in this factory was completely heavenly. I either have to get one of these chocolate tempering machines (to keep the chocolate at a consistent temperature all day so there are no air pockets or lumps that develop), or invest in some sort of chocolate air freshener. Or maybe just move into that factory.
Anyway, this room is where the chocolates get molded. As I mentioned above, Harbor Sweets has hand-crafted molds, and they also make custom molds. They’ve made chocolates for the Boston Pops, surrounding colleges, local businesses for parties—you name it. Once the chocolate is put into the molds, the workers then shake the molds to even out any air pockets that might have formed. They then put them on shaking trays to get out any extra air they might have missed (it was quite loud in there!). Then they put it on a conveyer belt that takes the molds straight into the refrigerator to harden.

We then got to see the Sweet Sloops live in action. After being cut by hand, the sloops get placed (by hand) on a special machine that rotates white chocolate through to coat the bottom of the candies.

The candies then go through a refrigeration section of the machine to harden the chocolate on the bottom. They then go through the next part of the machine that coats the tops of the candies.

After they are coated, a worker takes the back of a spoon and makes one quick swoop across it—giving the candy its signature sailboat look.

The sloops are then dipped in dark chocolate—while the dark chocolate is still soft, the sloops are dipped again in a pecan crumble mixture. They go through another cooling round and are then ready to be wrapped, packaged, and shipped off to drooling customers.

Here are the finished sloops! (We got to have some of these….
)
After seeing the sloops in action, we got to take a look at the shipping department and had a chat with their shipping manager, Chrissie Santos, who said the holiday season is chaotic, but in a good way. They ship their chocolates all over the country and internationally—from Texas to Sweden, Harbor Sweets has been there. And in the hot summer months (which seem to be lingering lately)—and if they’re shipping to a warmer climate, they always ship their candies on ice so they aren’t melted when they arrive.

We also got to try some of their almond butter crunches covered in dark chocolate. They were sort like giant peanut M&Ms, but way better, and with their almond butter crunch instead of a salty peanut. These addicting candies are included in their Trail Mix and Snail Mix packages, which I would kill to get my hands on right now. These packages were actually requested by customers, because they’re that good.

The tour ended with a look at their kitchen where they make their almond butter crunch. The candies are cooked in copper kettles, then poured onto their cutting table where it’s smoothed out and cut into the desired shapes. The table is so used that you can actually see the lines where they cut the candy—they’re very precise.
Overall, I was so impressed with Harbor Sweets. I’m glad there are handmade chocolates that still thrive out there, especially in this economy. Seeing what kind of work and attention to detail that goes into these candies makes me appreciate things that are labeled “handmade”. Not that I didn’t before, but after seeing a tour and seeing these workers do this right in front of me makes a huge difference. If you ever get a chance to go on a factory tour where handmade things are made—whether it’s chocolate, cookies, ornaments, you name it—sign up! It’s so interesting.
Thank you Harbor Sweets for having us! And thanks for the chocolate goodie bag that you handed to us on the way out the door. My fiance and I are certainly enjoying them
Note: This tour was provided to me by Harbor Sweets free of charge, but all opinions expressed here are my own.
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